Status of Distance Education at IUPUI

July  2003

 

 

Executive Summary:

 

Indiana University-Purdue University Indianapolis has offered courses at a distance for over 25 years. The first decade was dominated by continuing medical education and graduate health professional education with content delivered to remote sites through interactive television. Initial technology delivery included ITFS, Indiana Higher Education Telecommunications System, with one-way video and two-way audio. In 1990, IUPUI began to invest in the development of undergraduate courses to be delivered at a distance. In addition, Indiana University invested in a Virtual Indiana Classroom infrastructure to establish dedicated two-way interactive classrooms on each IU campus.  The goal was to accommodate enrollments in high demand or highly specialized courses that attracted enrollments from a statewide audience rather than Central Indiana alone.  At the same time, IUPUI began to use the infrastructure in place in the Central Indiana community; course content was delivered directly into learners homes through public television, videotape, and cable television.

 

In the past 5 years, two primary factors have changed the face of distance education in Central Indiana.  Affordable personal computers and dial-up internet connectivity from home have enabled students to gain access to the institution 24 hours a day and seven days a week. Learning on demand moved distance learning technologies from a real-time interactive environment to an asynchronous blend of technologies. IUPUI has begun to blend technologies to utilize videotapes and internet communications to provide asynchronous delivery of content to learners in Central Indiana. While interactive television continues to serve medical professionals and continuing education, an increase in web-based content emerged in 1998 and continues to dominate the distance learning market at IUPUI.

 

Today, IUPUI offers five graduate programs completely at a distance: a Master of Science in Adult Education awarded by the IU School of Continuing Studies, a Master of Science in Global Supply Chain Management and a Master of Science in Finance awarded by the IU Kelley School of Business, and a Master of Science in Music Technology awarded by the IU School of Music.  The IU School of Public and Environmental Affairs offers a certificate in Non-Profit Management.

 

Undergraduates can earn one of three undergraduate degrees at IUPUI: an Associate of Arts in General Studies or a Bachelor of General Studies awarded by the IU School of Continuing Studies, and an Associate of Science in Histotechnology awarded through the IU School of Allied Health. Students can earn one of two certificates in Information Technology or E-Commerce through the Purdue School of Engineering and Technology. While only a few complete programs are available entirely at a distance, IUPUI has been successful in engaging 12 of the 17 schools on campus in using distance education technology to teach students at a distance.

 

IUPUI has adopted a philosophy of encouraging all faculty to use distance education technologies to engage students more completely in the learning process. Student services and learning content is available to learners 7 days a week and 24 hours a day. IUPUIs always on philosophy is evident when we analyze the adoption and integration of the campus-wide online learning environment, Oncourse.

 

 

I.    Teaching and Learning Training and Tools:

 

In the mid 1990s, few professors had experience with courses available on the World Wide Web. Efforts to create a distance education course were individual, ad hoc efforts with little institutional support. Course development for distance learning was not available at an enterprise level. The IUPUI Center for Teaching and Learning was in its infancy to provide such support and acquired a site license for Web CT, a course authoring program to assist innovative faculty anxious to teach online. The site license both encouraged and supported a critical mass of faculty.  Twenty courses were introduced in the Spring of 1998, which enrolled 457 students.  Web CT provided an affordable entry into a web-based distance learning model for faculty from a wide range of disciplines. The WebCT environment enabled the IU School of Nursing and IU School of Continuing Studies to begin initial development of their web based graduate programs.

 

In 1998, a major developmental effort occurred which profoundly shaped the delivery of distance education at IUPUI. The IUPUI WebLab, now known as the CyberLab, introduced Oncourse. This innovative learning environment enabled students to view course syllabi, electronic library materials, participate in threaded messaging and chat rooms, and other conveniences to facilitate information exchanges and measure student performance. Oncourse provided an online environment which consolidated video, audio and text files into a single, easy-to-use environment. The teaching and learning environment was further enhanced by dynamically connecting each course section to student information, validating and authenticating their enrollment status at the university. While the initial beta test of Oncourse was limited to 15 sections, over 75 faculty members agreed to participate with little or no training. The highly intuitive design and architecture provided faculty members with a tool that was powerful, interactive and easy to use.

 

In May 2002, 25% of every course section taught at IUPUI (1294 out of 5214 sections activated) utilized Oncourse. While not 100% of the faculty and courses are delivered completely at a distance, over 71% of the teaching faculty at IUPUI use the Oncourse learning environment and over 26,000 students (79% of the student population) are active users of Oncourse with over 18,000 students interacting on the system over 10 times in the spring semester alone.

 

 

II.    Faculty training now available for distance education
 
Office of Professional Development and Center for Teaching and Learning:

 

The IUPUI Office of Professional Development (OPD) engages faculty and academic staff in activities that will further their own growth and achievement of professional goals. OPD coordinates these professional development activities at a campus level.  In the true collaborative spirit that characterizes IUPUI, OPD integrates resources from University Information Technology Services, University Libraries, the Center for Public Service and Leadership, and others to address their mission.

 

To carry out its mission of professional and organizational development, the Office for Professional Development collaborates with other units and organizations on and off campus to:

 

  • Offer workshops, conferences, seminars, and other events
  • Oversee a grants program
  • Consult with faculty and academic units
  • Conduct research on professional development and college teaching and learning topics
  • Recognize effort and accomplishments informally and through formal awards programs
  • Advocate for the needs of special academic populations
  • Generate print publications and electronic resources
  • Provide leadership and collaboration for special projects and initiatives

 

OPD is composed of several program areas, each with a special focus. Of particular interest in distance education are the Center for Teaching and Learning and the Copyright Management Center. The Copyright Management Center addresses intellectual property issues encountered across OPD programs.

 

Center for Teaching and Learning:

 

The Center for Teaching and Learning concentrates more specifically on instructional development, instructional technology, instructional research and assessment, and information resources as they relate to instruction. The Instructional Design and Development Team works to develop effective teaching strategies and improve student learning outcomes by engaging in the following activities:

 

  • Conducting teaching consultations with individual faculty members
  • Providing "outreach consultation" to schools or departments that want to work on curricular design
  • Sponsoring programs and workshops relevant to teaching and learning issues
  • Supporting grant programs and special projects
  • Assisting with course redesign
  • Researching the effectiveness of various teaching strategies and instructional technologies

 

The Instructional Technology Team assists faculty with the appropriate use of technology in their teaching, both in the classroom and online.

 

Consultations and workshops are available to faculty and can be tailored to the specific needs of IUPUI schools or departments.  Hands-on training sessions include:

 

         Incorporating quizzing into your online course

         Authoring an interactive CD-ROM

         Incorporating chat and discussion forums in your online class

         Adding video and audio elements to your online materials

         Creating a DVD

         Publishing Web content

         Scanning sides or film negatives

         Color correct, crop, and enhance still images

 

Copyright Management Center

 

The Copyright Management Center (CMC) serves the IUPUI and larger IU with the management of copyright issues arising in the creation of original works and in the use of existing copyrighted works for teaching, research, and service.  The CMC originated at IUPUI in 1994 specifically in response to those needs; it was the first office of its kind at any college or university in the United States.  In the pursuit of those programs, university activities frequently raise questions about the relationship of copyright to the university's research, teaching, and service mission. A principal objective of the CMC is to facilitate a constructive relationship between higher education and our legal rights and responsibilities. The CMC meets that objective by several means, including: conducting presentations and workshops on copyright issues; preparing handouts and other explanatory material; disseminating announcements of current developments; developing instructional programs for the university community; leading efforts to establish policy standards; and creating a public website and other means for sharing information.

 

Distance Learning gives rise to complex copyright issues related to both the question of ownership of the newly created work, as well as the question of "fair use" of existing materials.  The CMC keeps abreast of the latest legislation and provides links on their website to serve as resources for determining proper use of copyright works in distance education.

 

 

III.   Content Development

 

Community Learning Network:

 

Nearly a decade ago, the IUPUI Community Learning Network (CLN) obtained a grant from the Corporation for Public Broadcasting to launch a distance education initiative to attract under represented students to the institution through enrollment in distance education general education courses. Ten general education courses were developed as television and video courses with the understanding that they would eventually be migrated to the web. Today, 1200 undergraduates a semester enroll in at least one of the 50 courses taught by faculty from 12 schools on campus offer through CLN.

 

CLN maintains a distance education investment fund. The fund earmarks courses to be developed that complete the web-based bachelors degree curriculum development plan. A single production manager manages the courses to be developed and acquires content expertise or technical talent to design and develop a web-based course for delivery. CLN provides the seed money and the academic unit replenishes the fund from tuition income generated as a result of enrollments in the course. CLN intends to develop the remaining eight courses necessary to deliver a bachelors degree completely at a distance in the coming academic year. 

Digital Media Services, University Information Technology Services

 

In the spring of 2002, UITS introduced Digital Media Services (DMS) on the IUPUI campus. DMS offers a wide range of media services including multimedia development, web technical services, access to digital libraries, advanced visualization products, and advanced consulting. Faculty seeking production of courses, programs or singular learning modules may contract digital media production services from DMS.

 

Academic Units

 

Virtually every school has the opportunity to participate in distance learning opportunity and all have participated in some aspect of teaching and learning at a distance. Dominant content providers include the IUPUI School of Liberal Arts, Purdue School of Science, and the IU School of Public and Environmental Affairs; they continue to generate undergraduate course content to help IU and Purdue degree-seeking students complete degrees with greater learning effectiveness and increased convenience. These academic units do not routinely maintain their own instructional design or technical staff. However, at least six schools on the IUPUI campus have invested in technical and instructional design staff to support their individual distance education efforts. Serving a statewide constituency, the IU School of Nursing maintains a staff of 3 professionals, technicians and hourly employees to assist faculty and students in the distance learning efforts. The IU Kelley School of Business launched an international online MBA program deploying the services of 2 professionals and technicians.  Other activities include distance education support people in the School of Medicine and the School of Public and Environmental Affairs has recently hired a distance education coordinator.  Additionally, several IT developers across the campus meet periodically to share their expertise.

 

The Purdue School of Engineering and Technology and the Department of Computer Technology developed content in cooperation with the Community Learning Network.  In particular, they have recently launched their own CPT online program with faculty, professionals and technicians. The IU School of Music maintains a full-time design technician to assist in content development and delivery. Both the IU School of Education and the IU School of Library and Information Science conduct interactive courses utilizing the system-wide Virtual Indiana Classroom and provide some technical assistance to faculty in preparing or delivering course content. Through the video conference or Virtual Indiana Classroom model, professional staff are shared between UITS, the academic units, and the School of Continuing Studies which includes classroom schedulers, system engineers, and site coordinators at all IU campuses throughout the state.

 

 

IV.  Student services available for distance learners:

 

Enrollment Services:

 

IUPUI made a strategic decision to develop telephone registration, online registration, online admissions and advising to serve all students. Over the past decade, this strategic investment in information systems and people has made it possible for all students to benefit from services routinely adapted for distance learners. 

 

Campus based and distance students benefit from online admissions, advising and financial aid services through Insite.

 

Prospective and admitted students can view a wide range of information including the current status of undergraduate admissions applications, financial aid, and bursar statements from the University. This process makes it easy for students to track the progression of their admission and financial aid information.

 

Online, students can view their class schedule including rooms and meeting times, grades, transcripts or simply update their address changes and Personal Identification Numbers. They can view future campus offerings online to assist them in their academic planning. Through IUCare, students can evaluate the status of their progress toward a degree add future courses or measure how their academic work applies toward a new major.

 

Students can pay tuition and fees by phone, by mail or in person and can pay by check or credit card. Students can purchase books online bookstore or register for noncredit continuing education courses.

 

Library Services:

 

University Library has a significant quantity of electronic resources that are available remotely to authenticated IUPUI users including IUCat, the library catalog for the IU system; indexes and abstracts to which the library is subscribed; substantial reference works; and a large number of electronic journals.  Additionally, more than 4,500 electronic books from netLibrary are available as part of the Librarys participation in the Marion County Internet Library.  IU libraries system-wide have begun to build a collection of netLibrary titles with approximately 1,000 to date, and the Library has purchased business and technology electronic book collections form Books24x7 amounting to approximately 3,000 titles.   

 

The library uses e-mail as a means of requesting reference assistance and over the past year has used a chat-based real time system in an experimental mode.  The Library is currently migrating to a new software solution and anticipates the service to be fully operational shortly. In addition, the library has had a web-based reserve system for over five years and upgraded their e-reserves system this summer.

 

Interlibrary loan requests can be made by authenticated IUPUI users over the web from anywhere.  Delivery of most journal articles can be done over the web with e-mail notification of arrival. At the current time the library does not have a system for delivery of books or copies of articles from our collection.  While this could be done, it would need to be fee based in order to cover shipping and handling costs.  The library is currently doing this on a limited experimental basis for handicapped users.

 

The University Library authenticates remote users and, through this system, can provide remote access to nearly all of our electronic resources. SFX is a service that provides easy and direct linking from indexes to full text.  SFX also provides other services such as checking the catalog for journal holdings or checking citation indexes for cited references for authors.  This service makes navigation between web-based resources much easier.

 

Bibliographic software to assist users in managing bibliographic files is available and the library is in the process of putting a promotion and instruction program for this software in place.

 

Plagiarism software from TurnItIn.com became available on campus in August.  The library hopes to integrate its use into Oncourse.

 

 

V. 1999-2003 IUPUI Distance Education Activity

 

1999-2000

Summer II

Fall

Spring

Summer I

Courses

13

58

59

23

Enrollments

361

1472

1690

711

 

2000-2001

Summer II

Fall

Spring

Summer I

Courses

9

88

52

43

Enrollments

298

2417

2753

1119

 

2001-2002

Summer II

Fall

Spring

Summer I

Courses

28

102

96

40

Enrollments

711

3650

3073

1122

 

2002-2003

Summer II

Fall

Spring

Summer I

Courses

25

139 

153 

96 

Enrollments

591

4030

5021

2519

Schools

20 

20 

16 

 

VI.  Program Descriptions Graduate Programs Available Completely at a Distance:

 

A.      Master of Science in Adult Education

 

The program is designed for adults who are either already working in the adult education field or looking to make a career change. Students in the program come from diverse backgrounds and include training and development personnel as well as human resource personnel in corporations, higher education, government agencies, and not-for-profit organizations.

 

Indiana University's Adult Education Program has a renowned history. It was established in 1946 and enjoys an outstanding reputation as one of the nation's oldest adult education programs.

 


Contact:      Henry Merrill

                  Department of Adult Education
620 Union Drive, Room 507
Indianapolis, Indiana 46202-5167
Phone: (317) 274-3472
adulted@iupui.edu

 

B.      Master of Science in Global Supply Chain Management

 

The Kelley Direct Online Master of Science in Global Supply Chain Management Program is a new graduate degree program offered by the Kelley School of Business at Indiana University. The supply chain is a network of both information and material flow and utilizes a variety of technologies to effectively manage them. This 30 credit-hour program is designed for professionals who want to earn a graduate degree specialized in Global Supply Chain Management Program from a top-ranked school while continuing their employment. Courses are taught by the same distinguished faculty that teach in the highly regarded residential MBA programs at the Kelley School.

 

Contact:      Kathy Ruley

                  Indiana University Kelley Direct
801 W. Michigan St., BS 4000

                  Indianapolis, Indiana 46204 
Phone: (317) 278-1566
kdirect@iupui.edu

 

C.      The Kelley MS in Finance

 

The Kelley Master of Science in Finance is a graduate degree program offered by the Kelley School of Business (KSB) at Indiana University. This 30 credit-hour program is designed for finance professionals who want to earn a graduate degree specialized in corporate finance from a top-ranked school while continuing their employment. A graduate of the program will have a working knowledge of the leading edge financial theories, concepts and analytical techniques used in managing a business in a global environment. The program is web based allowing maximum flexibility for students in the program.

 

Contact:      Kathy Ruley

                  Indiana University Kelley Direct
801 W. Michigan St., BS 4000

                  Indianapolis, Indiana 46204

                  Phone: (317) 278-1566
kdirect@iupui.edu

 

D.      Master of Science in Music Technology

 

The program provides graduate students an academic background in Digital Music Production, Instructional Design, and Multimedia Development. Current graduates of this master's program have found employment in a wide range of business and educational settings. This program is offered on-campus and entirely over the Internet.

 

The Master of Science in Music Technology (MSMT) curriculum provides post-baccalaureate education in areas of computer-based music technology, multimedia and interactive design and multimedia production techniques. The primary objective of the program is to bring new and emerging digital arts technologies to students as they relate to a new discipline defined as music technology. The curriculum establishes the creative application of multimedia technology to video, audio and graphic production of arts and educational materials. Included in this field are foundations, methods and theoretical courses which underpin the development of production skills required in using technology in a creative environment.

Coursework for this degree includes required core courses and elective courses within a cognate field. Elective courses allow students to explore business applications common to music, industry and arts education. Students may select courses to fulfill the cognate field area from an approved course list in the areas of business, communications, computer science, education, fine arts, law or others with the approval of the department and advisor. The degree program does not include technical training in sound engineering, preparation in engineering nor scientific areas of computer science or electrical engineering.

 

Contact:      Fred Rees

                  IU School of Music at IUPUI

                  525 N. Blackford

                  Indianapolis, Indiana 46202

                  Phone: (317) 274-4610

                  frees@iupui.edu

E.      Non-Profit Management Certificate IU School of Public and Environmental Affairs

 

The program is designed to serve students seeking to develop an understanding of nonprofit management and are unable to pursue a residential program. The NMC Online is offered as a collaboration among Indiana University's three leaders in philanthropy and nonprofit management, the Center on Philanthropy, the School of Public and Environmental Affairs' Bloomington (SPEA-IUB) and Indianapolis (SPEA-IUPUI) programs. The program is web-based and asynchronous, which means busy professionals are not tied to specific meeting times and have the flexibility to learn according to their schedules. The NMC Online allows students the flexibility to extend learning beyond geographic boundaries and have access to quality nonprofit management education anywhere with an Internet connection. Using the Internet, students have access to resources at one of America's leading educational institutions.

         The Center on Philanthropy is recognized as one of the finest university-based resources for philanthropy. It is home to the Fundraising School.

         The School of Public and Environmental Affairs is ranked 3rd nationally by the U.S. News and World Report.

         SPEA's IUB and IUPUI nonprofit management programs are ranked in the top 11 in the country by U.S. News and World Report.

Students are required to enroll in 15 credit hours. The program takes 20 months to complete, although students may extend the time they take to complete the certificate. NMC Online uses Oncourse, an innovative teaching and learning environment developed by Indiana University.

Persons who have completed a baccalaureate degree at an accredited college or university may apply for admission to the NMC Online. The application packet may be obtained online or by contacting Beth Conley.

Contact:      Beth Conley
Coordinator of
Student Services
School
of Public and Environmental Affairs

                  801 W. Michigan Street, BS 3027

                  Indianapolis, Indiana 46204

Phone: (317) 274-4656
eaconley@iupui.edu

 

 

VII. Program Descriptions - Undergraduate Programs Available Completely at a Distance

 

A.      Associate of Arts in General Studies & Bachelor of General Studies, IU School of Continuing Studies

 

The General Studies Degree programs provide students with a path to an interdisciplinary plan of study that encompasses three areas of learning:

 

         arts and humanities

         social and behavioral sciences

         mathematics and natural sciences

 

Students use a variety of options for earning credit toward their degree. These options include credit by examination, credit for self-acquired competency, and military service credit. Most students have already earned college credit from another university before admission to the program. Students can take television, web-based or independent study programs to complete their degree at a distance.

 

To receive a Bachelor of General Studies students must earn 120 semester hours of credit; to receive the Associate of Arts in General Studies students must earn 60 semester hours of credit. Both degrees allow the student to use a variety of options to obtain the semester hours needed for the degree of their choice.

 

Contact:      Irv Levy

                  Director, General Studies

                  620 Union Drive, Suite 251

      Indianapolis, Indiana 46202

      Phone:  (317) 274-9840

      ilevy@iupui.edu

 

B.   Associate of Science in Histotechnology, IU School of Allied Health

 

The program is designed for the employed histologist, and the professional course work is offered by distance education. General-education courses may be completed at Indiana University, at other accredited colleges or universities, or through distance education courses.

 

Structure of Program Design of Professional Curriculum: Completion of the certificate-level course work (24 credit hours) is required before pursuit of the associate degree. Alternately, the previously-certified HT(ASCP) may apply for special credit in lieu of completion of the certificate course work. Required general-education courses may be transferred from any accredited college or university, in accordance with university and school policy, or completed through Indiana Universitys School of Continuing Studies independent study courses. The Histotechnology Capstone, offered by distance education via audio teleconferencing, will be taken as the student nears completion of the degree.

 

Contact:      Glenda Hoye

                  Director of the Histotechnology Program
Coleman Hall 322
1140 W. Michigan Street
Indianapolis, IN 46202-5119

(317) 278-1599 or 278-1690

                  ghoye@iupui.edu

 

C.   Undergraduate Certificates Available Completely at a Distance:

 

Information Technology Certificate Program & E-Commerce Development Certificate, Purdue School of Engineering and Technology, IUPUI

 

The Information Technology Certificate will focus on the principles and techniques used to develop Web-based business applications. Courses will cover the application development life cycle, including analysis, design, coding, and implementation. Upon completion of the Information Technology Certificate students will have the background to become a junior Web developer.

The E-Commerce Development Certificate will enable students to upgrade their current application development skills to Web-based platforms. Interested students should have at least two to three years of application development experience. Upon completion of the E-Commerce Development Certificate, students will have the skills and knowledge to build and maintain data-driven e-commerce sites. All courses may be applied toward a CPT bachelors degree.

 

Contact:      Ed Sullivan
Computer Technology
723 West Michigan Street, SL 220
Indianapolis, IN 46202-5132
Phone: (317) 274-9705
cpt@iupui.edu

 

 

 

Submitted by:

Amy Conrad Warner, Executive Director

IUPUI Community Learning Network

awarner@iupui.edu

7.15.03